What makes us different?
• We have more than 10 years of experience in the foreign market, so we are ready to provide you with an international customer service standard;
• We work both with major players in the market and new businesses...
For Mystery Shopper
The most common aspects of monitoring - how your staff meets customers, how the communication takes place, what questions are asked, what is said about the goods or services, the atmosphere created by the consultant and so on...Read More
The only completely objective study that will reveal what a customer will experience in with business, genuine employee competencies, customer service system performance, and lead to substantially increased sales.Read More
We offer a wide range of virtual training programs for sales managers, customer service specialists, etc. The main goal of these trainings is to create and maintain the desired customer service quality and increase sales.Read More
We work to provide benefits to our clients and we have international experience over 10 years. We offer individual consultations for customer service, the mystery shopper survey & sales promotion topics.Read More
We offer professional training covering all the key areas of your company: customer service quality development, sales promotion, team building, Mystery Shopper survey application, executive coaching, etc.Read More
Better customer service - in Estonia or Lithuania? A mystery shopper research, conducted in May 2019 in Lithuania and Estonia, revealed that in both Baltic countries customer service…Read More