Shopper Quality Group UK - Estonia - Latvia - Lithuania - Poland - Romania

Consulting

 

 

We work to provide benefits to every one of our clients, which is why we share the pleasure of having gained international experience over 10 years.

Having assessed your specific needs, we will provide the following specialized consultations:

How to instill/update the customer service standard;
How to improve the customer service process;
How to create/instill/update a mystery shopper survey program;
How to report the mystery shopper survey to executives and employees;
How to use the gained virtual coaching experience with customer service specialists, executives, vendors;
How to associate the results of a mystery shopper survey with motivational systems;
How to increase customer service results and increase sales;
How to evaluate what training is needed for customer service and sales professionals.

Don’t hesitate and get an individual consultation on the topic right now!

Contact with us

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