Shopper Quality Group UK - Estonia - Latvia - Lithuania - Poland - Romania


  • Mystery shopping

    The only completely objective study that will reveal what a customer will experience in with business, genuine employee competencies, customer service system performance, and lead to substantially increased sales.

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  • Virtual coaching

    We offer a wide range of virtual training programs for sales managers, customer service specialists, etc. The main goal of these trainings is to create and maintain the desired customer service quality and increase sales.

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  • Consulting

    We work to provide benefits to our clients and we have international experience over 10 years. We offer individual consultations for customer service, the mystery shopper survey & sales promotion topics.

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  • Training

    We offer professional training covering all the key areas of your company: customer service quality development, sales promotion, team building, Mystery Shopper survey application, executive coaching, etc.

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